That’s why we’ve always designed clothes to be handed down—and around—and to live in closets for decades.
Viva
Frequently asked questions
Use the FAQ section to answer your customers' most frequent questions.
Yes! We proudly ship worldwide—wherever you are.
Delivery times vary by destination. U.S. orders typically arrive within 5–7 business days. International deliveries may take 7–16 business days, depending on customs and local carriers. You’ll receive tracking details in your confirmation email.
International orders may be subject to customs fees, duties, or taxes based on your country’s regulations. These charges are the customer’s responsibility and are not included in our shipping fees.
Yes, all orders include tracking. Please note that updates may vary based on the destination country’s postal system.
We accept returns for unused items with original tags within 30 days of delivery. For international returns, customers are responsible for return shipping and any customs charges.